Multi-Service Mobility Platform Development for a UK Based Ride Hailing Company
We created a multimodal mobility platform for Bolt, a leading micro-mobility and ride-hailing company in the UK. The platform supports access to multiple modes of transit. With real-time data and AI powered features, it makes trip planning and booking easy and intuitive.
Challenges
The customer needed a mobility platform capable of handling an increasing number of users and offering not only ride-hailing services but also other on-demand transportation services.
The main challenges in this sphere include:
- Creating a fast and accessible ride-hailing experience for everyday transportation needs.
- Supporting multiple ride categories with different booking and pricing requirements.
- Providing accurate real-time driver tracking and scheduled ride management.
- Adding safety elements without making things too complex during the booking process.
- Adding more services to the platform such as scooters, bikes, cars, and deliveries.
How We Solved Them
To realise the client's vision, we built a comprehensive mobility platform that combines ride-hailing with multiple transportation and on-demand services.
Here is how we did it:
- Developed upfront pricing and multiple ride category management
- Integrated real-time driver tracking and scheduled ride capabilities
- Built in-app safety tools for secure and reliable journeys
- Extended the platform to support scooters and e-bike services
- Integrated car-sharing and parcel delivery capabilities
- Provided a mobility ecosystem that would handle the diverse transportation requirements
This solution transformed the conventional ride-hailing model into an advanced mobility platform catering to different transportation needs.
Outcomes
- 50+ countries served through the platform
- 600+ cities covered across its mobility network
- 5+ mobility and on-demand services supported
- 90+ days of advance ride scheduling
- Multi-modal support across rides, scooters, and car sharing
